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To rent a car, it is essential to have a credit or debit card. When you go to pick up the vehicle, you must present:

• The voucher or eVoucher that confirms the rental payment.
• The main driver's credit card, which must have sufficient balance for the security deposit.
• A valid driver's license for all drivers, issued at least 12 months ago, sometimes 24 months ago.
• A passport or other identification documents required by the rental agency.

To rent a car, most companies require the driver to be between 21 and 70 years old. If you are under 25 or over 70, please note that an additional fee may apply.

Until recently, renting a car without a credit card was unthinkable, but the situation has changed. Many rental companies, including major international names like Avis, Dollar, and Hertz, now allow customers to pay and leave a deposit using a debit card, as long as it is Visa or MasterCard.

If you do not have a credit card, it is important to check the payment policies in the rental company's Terms and Conditions section before making a reservation to ensure that they accept debit cards.

You can modify or cancel your reservation through the link provided here. Please note that it will not be possible to get a refund if the cancellation is not made before the rental period begins, in accordance with iGetonboard Srl's conditions. Additionally, the amount already paid will not be reusable for future reservations.

Yes, altering your car rental booking can lead to a change in price. Several factors can influence this, including modifications to the rental duration (whether you are extending or shortening it), changes in vehicle type, alterations in pickup or drop-off locations and times, as well as any added or removed services or coverage.

Extending your rental period will typically result in additional charges for the extra days. Similarly, upgrading to a higher vehicle class can increase the cost. Prices may also vary between different locations, so changing your pickup or drop-off spot could affect the overall price.

In some instances, making changes to your booking might necessitate a cancellation and rebooking, which would mean the new rates at the time of rebooking would apply, likely altering the cost of your rental.

If your flight is delayed, it's important to contact the car rental company immediately to notify them. This can often be done by calling the phone number provided on your rental voucher. Depending on the rental company's policies and availability, they might be able to adjust your pickup time accordingly.

If you are unable to get in touch with the rental company directly, you can send us a message, and we will attempt to communicate your delay to them. However, please be aware that the rental company is only obligated to hold the vehicle for you during the specified business hours, as outlined in the Rental Conditions.

Please note that flight delays are beyond our control, and we cannot be held liable for any complications or additional expenses that arise as a result. We recommend contacting your airline or travel insurance provider to explore potential compensation for the delay.

If your flight is canceled or rescheduled and you are unable to reach the rental desk at your scheduled pick-up time, it's crucial to inform us as quickly as possible. We will make every effort to notify the supplier on your behalf. Depending on the supplier's policy and vehicle availability, they might be able to hold the car for you until later that day or even the next day. However, you should be aware that you might still be charged for the first day even if you didn't have the vehicle.

If the supplier is unable to adjust your pick-up time or if you decide to reschedule your entire trip, we can help you find another car, although it will be at the current market rates.

Please remember that rescheduled or canceled flights are beyond our control, and we are not liable for any resulting difficulties or additional costs. We recommend contacting your airline or travel insurance provider to discuss potential compensation for your disrupted travel plans.

You might have the option to pick up the car earlier if it's available. However, you must request this in advance. You can do this by sending us a message, and we will do our best to accommodate your request to pick up the car earlier.

Please be aware that picking up the car earlier could increase the total cost of your rental. Rest assured, we will always consult with you before making any changes to your booking.

Upon collecting the vehicle, the primary driver is required to make payments and provide a security deposit using a credit card that bears their name. Therefore, using a credit card belonging to another person, including family members, is not permissible unless they are designated as the main driver. Similarly, if you wish to rent a vehicle using a corporate credit card, it must be issued in your name.

A security deposit is necessary at the time of car pickup to cover any potential costs that might arise during the rental period, such as damages to the vehicle, traffic violations, or missing fuel.

If you return the vehicle in the same condition as when you picked it up, with the same fuel level and no traffic or parking fines, the rental company will refund the security deposit. However, if there are any charges due to damages or fines, these will be taken from the deposit.

The security deposit must be secured with a credit card that is in the name of the main driver.

The security deposit amount depends on several factors, including the type of vehicle, the country of rental, and the specific supplier. You can find the exact amount required for each vehicle listed in the Rental Conditions. This information will also be clearly indicated on your rental voucher.

Additionally, some rental providers offer optional coverage packages that may reduce or even eliminate the need for a security deposit.

When browsing vehicles on our website, you can use filters to sort options based on the security deposit required. Generally, more economical rental deals may require a higher security deposit.

Whether you can rent a car without a credit card depends on the location and the rental supplier. Some suppliers do accept debit cards, but you must carefully review the Security Deposit section in the Rental Conditions. This is because while some suppliers may accept debit cards for payment, they often still require a credit card for the security deposit.

To simplify your search, our website features a specific filter to display only those suppliers that accept debit cards. You can find this filter on the left side of the desktop version or at the top of the mobile version.

There are several reasons you might see a charge from your car rental company.

Upon vehicle pickup, you will be required to pay the rental cost (if not already done online) and any additional services you choose, such as satellite navigation or child seats.If you opt for our comprehensive insurance package, the cost of the insurance will be included in the price you pay at the time of booking. If you decide to add insurance at the counter instead, you will pay directly to the rental company.After the rental period, additional costs such as refueling, any parking fines, or damages to the vehicle that were not previously identified may be charged.All these costs will be detailed in the documents you receive at the end of the rental, although some expenses like fines or tolls may be notified later.If after reviewing the documents, the charges are not clear to you, visit our website and enter your booking details. Fill out the provided form and we will review your case, HERE

If you return the rented car earlier than the agreed date, you generally will not receive a refund for the unused days. This is because the vehicle was reserved for you for the entire duration of the rental. Consequently, our total coverage insurance also does not offer refunds under these circumstances.

If you are unable to return the vehicle at the agreed-upon time, it is important to notify the rental car company. Most providers offer a grace period of one to two hours, during which you can return the vehicle without any additional charges. However, if you return the vehicle after this grace period, you are likely to be charged for an extra day, plus a late return fee.

Your voucher confirms the amount you should pay at the time of picking up the vehicle. If, upon collection of the car, the provider requests payment for items not specified in the voucher, or attempts to sell you something against your will, please send us a message for assistance.

Upon arriving at the airport or any other pickup location, follow the pickup instructions provided in your voucher. At the top of the voucher, you will also find the name and logo of the rental provider you need to look for.

iGetonboard.com is a car rental booking website and does not own a fleet of vehicles nor operate any rental offices. We do not own any cars and do not have any rental locations. The rental car will be provided by the company listed as the "provider" during the booking process and on your voucher.